Question 1

Where is The Fitness Refinery Located?

Accepted Answer

We’re located at 300 South Firestone Street, Suite 100-G, Gastonia, NC 28052, inside the historic Loray Mill building. You’ll find us on the lower level, west end of the building. Just follow the signs.

Question 2

What are your hours?

Accepted Answer

Monday-Thursday: 5AM-11PM
Friday: 5AM-8PM
Saturday: 8AM-6PM
Sunday: 8AM-6PM
Any modified hours or changes will be posted on our Instagram page.(https://www.instagram.com/thefitnessrefinerync/)

Question 3

Where can I park?

Accepted Answer

There are dedicated parking spaces for The Fitness Refinery members located on the west end of the Loray Mill building. However, you’re welcome to park in any available space within the Loray Mill parking lot.

Question 4

Can I tour the facility?

Accepted Answer

Absolutely! We’d love to show you around. Stop by during staffed hours or contact us to schedule a tour.

Question 5

What equipment does The Fitness Refinery have?

Accepted Answer

We feature Cutting edge equipment from some of the industry’s leading brands including Arsenal, Nautilus, Rogers, Hammer Strength, Glute Builder and more.

Question 6

Is The Fitness Refinery beginner-friendly?

Accepted Answer

Absolutely! Our gym is open to all fitness levels. Our welcoming community and expert trainers are here to help you get started.

Question 7

Do you have a lost and found?

Accepted Answer

Yes! Please see a front desk associate for lost and found items.

Question 8

What membership options do you offer?

Accepted Answer

We offer various membership options, including monthly and term options. For pricing details, visit our membership page (https://www.thefitnessrefinerygym.com/memberships)or stop by the gym.

Question 9

Do you offer day passes?

Accepted Answer

Yes! We offer day passes for those who want to check out the facility or get in a one-time workout. Visit our front desk or membership page for pricing.

Question 10

How long are the day passes good for?

Accepted Answer

Our day pass is valid for the same day until close.

Question 11

Do you offer any Group Classes?

Accepted Answer

We don’t offer traditional group fitness classes. Our focus is on providing a premium training environment centered around open gym access, personalized coaching, and recovery options. This allows members to train on their schedule using elite equipment and expert support — without being locked into class times.

If you’re looking for structured guidance, we offer personal training and coaching options to help you stay accountable and progress toward your goals.

Question 12

Do you offer military, police, first responder and educator discounts?

Accepted Answer

Yes, we proudly offer special discounts for military members, police, first responders, and educators as a thank you for your service and dedication. Just present a valid ID at signup to receive your discount.

Question 13

Do you offer family member discounts?

Accepted Answer

Please stop by in the club and speak with staff to take advantage of these offers.

Question 14

Are there any contracts or cancellations fees?

Accepted Answer

We offer flexible membership options including a no-contract monthly membership. Please refer to our membership terms or speak with our staff for details on cancellations or freezes.

Question 15

How can I cancel my membership?

Accepted Answer

We handle cancellations via email. Please email info@thefitnessrefinerygym.com.(mailto:info@thefitnessrefinerygym.com) You can also email us if you have any questions regarding your cancellation.

Question 16

Is there an age minimum at The Fitness Refinery?

Accepted Answer

Yes, members must be at least 16 years old to use the facility. Those aged 16-17 are welcome with a parent or guardian present. For day passes, you must be 18 or older to purchase and use the facility independently.

Question 17

What amenities does The Fitness Refinery offer?

Accepted Answer

The Fitness Refinery offers a fully equipped training environment designed for serious strength work, performance training, and recovery. Members have access to industry-leading equipment, specialized training spaces, and premium amenities, including:
 • Dedicated ladies-only training space
 • Powerlifting & strongman training room
 • Sauna
 • Towel service
 • Showers
 • Lockers
 • Complimentary grooming supplies in locker rooms
 • Retail shop with apparel, concessions, and supplements
 • Smoothie bar
 • Member-dedicated parking
 • Red light therapy with massage chair and compression sleeves
 • Cold plunge
 • Access to Loray Mill community pool
 • Complimentary WiFi

Question 18

Do you offer personal training?

Accepted Answer

Yes! We have expert personal trainers available for one-on-one coaching. Contact us for trainer availability and pricing.

Question 19

Do you sell supplements or apparel?

Accepted Answer

Yes! Our retail section includes concessions, high-quality supplements and The Fitness Refinery apparel.

Question 20

How can I contact The Fitness Refinery?

Accepted Answer

You can call us at 704.215.6140 or email us at info@thefitnessrefinerygym.com.(mailto:info@thefitnessrefinerygym.com) Follow us on Instagram (https://www.instagram.com/thefitnessrefinerync/)for updates and promotions!

Question 21

Month-to-Month

Accepted Answer

Month-to-Month Membership: $99 per month.

Question 22

12-Month Membership

Accepted Answer

12-Month Membership: $69 per month.

Question 23

Month-to-Month

Accepted Answer

Month-to-Month Membership: $129 per month.

Question 24

12-Month Membership

Accepted Answer

12-Month Membership: $99 per month.

Question 25

Month-to-Month

Accepted Answer

Month-to-Month Membership: $169 per month.

Question 26

12-Month Membership

Accepted Answer

12-Month Membership: $99 per month.

Question 27

Into Package

Accepted Answer

Kickstart your journey with our Intro Package—3 (30-minute) sessions for just $99.

Question 28

30-Minute Single Session

Accepted Answer

30-Minutes $40

Question 29

45-Minute Single Session

Accepted Answer

45-Minutes $50

Question 30

60-Minute Single Session

Accepted Answer

60-Minutes $65

Question 31

Training Packages

Accepted Answer

We also offer a variety of training packages to fit your schedule, goals, and budget. 
Contact us today to learn more about package pricing and trainer availability

Question 32

Drop-In

Accepted Answer

Drop-In Rate $20

Question 33

10 Pack

Accepted Answer

10 Pack $190

Question 34

20-Pack

Accepted Answer

20 Pack $360

Question 35

50 Pack

Accepted Answer

50 Pack $850

FAQ'S

Hours of Operation

Monday -Thursday: 5 am - 11 pm
Friday: 5 am - 8pm
Saturday: 8 am - 6 pm
Sunday: 8 am - 6 pm

Location

Address: 300 South Firestone Street Suite 100-G Gastonia, NC 28052

Contact

FAQ'S

Hours of Operation

Monday -Thursday: 5 am - 11 pm Friday: 5 am - 8pm Saturday: 8 am - 6 pm Sunday: 8 am - 6 pm

Location

Address: 300 South Firestone Street Suite 100-G Gastonia, NC 28052

Contact

Monday -Thursday: 5 am - 11 pm
Friday: 5 am - 8pm
Saturday: 8 am - 6 pm
Sunday: 8 am - 6 pm